Feedback, Complaints & Compliments

Barnsley Hospital is committed to providing the best treatment and care possible for its patients. We can only improve services for patients with feedback from patients – this may be as a compliment or a complaint.

PALS (Patient Advice and Liaison Service)

If you do not feel satisfied with the treatment or care you receive at the hospital you may like to speak to a member of the Patient Advice and Liaison Service (PALS) based at the main entrance of the hospital. They will do their best to sort out any difficulties straight away on an informal basis on your behalf.

You can also the PALS team on 01226 432 430 or email

Send feedback directly to our PALS team

This form will send an email to our PALS team. Note that your contact details are required if you would like us to get in touch with you and follow up any issues.