Compliments

Our staff love to hear when they’ve done well and whilst giving the best treatment and care is their job, they still like to hear that a patient is happy with the care they’ve received whilst at Barnsley Hospital.

Let us know your feedback and if you know the name(s) of the staff or department you wish to thank we can let them know and pass on your thanks.

Please send an email to the hospital with the following information:

  • Your name and address
  • Whether you were a Patient or Visitor
  • Which staff member(s) / ward / department you were happy with
  • Why you were happy with the service you received

Don’t just tell us, tell everyone!

We would also love it if you could share your experience by visiting the NHS Choices website and tell everyone else how happy you were with the hospital.

The site allows you to comment on your hospital and give our services ratings that can be viewed by people thinking of coming to Barnsley hospital for treatment.

Leave a review on NHS Choices

Our recent compliments

This is a recent selection of the compliments we received in September 2017. We read all these comments and pass on the compliments and concerns to the ward or department concerned so we can improve our services even more:

 

“Amazing care throughout labour and afterwards made me feel at ease and made the whole experience ten times better.”

“Excellent staff. Everyone was very helpful and extremely professional at all times. Hospital and facilities all good. Thank you for everything.”

“All the staff are brilliant. Put my son and myself at ease. Turned what we were expecting to be a traumatic experience into a pleasant one! would definitely recommend this hospital.”

“I have been admitted with a miscarriage and I just wanted to thank all of the staff I have seen whilst I have been here from the healthcare assistants to the specialist registrars. They have all treated me with such care and dignity at a very difficult time. A special thanks to staff nurse Hannah Burton who has been wonderful and made the last 24 hours bearable. Thank you.”

“The nursing staff were totally phenomenal and genuinely cared about your wellbeing. This is the first time I’ve been an inpatient at BDGH and although I won’t be rushing back hopefully, it was pleasant under the circumstances.”

“A fantastic caring happy ward all the staff including the cleaners and tea ladies are friendly and approachable and even when busy have time to put your mind at ease.”

“Caring nature of all staff, professionalism when doing their duties, calm and polite even in difficult circumstances and always well kept wearing uniform with pride.”

“Ward staff and volunteers have been lovely, looked after us all very well and explained everything to make us feel at ease and understand the treatment given and what the plan is for managing our child’s medication and treatment going forward. Thank you to everyone.”

“There is nothing to improve on. The ward and all staff are exceptional the facilities for the children are brilliant which makes the hospital stay much more bearable. The ENT Dr’s who saw my child were amazing, reassuring, professional and friendly.”

This page was updated: by Katie Claydon.
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