Our staff love to hear when they’ve done well and whilst giving the best treatment and care is their job, they still like to hear that a patient is happy with the care they’ve received whilst at Barnsley Hospital.
Let us know your feedback and if you know the name(s) of the staff or department you wish to thank we can let them know and pass on your thanks.
Please send an email to the hospital with the following information:
- Your name and address
- Whether you were a Patient or Visitor
- Which staff member(s) / ward / department you were happy with
- Why you were happy with the service you received
Don’t just tell us, tell everyone!
We would also love it if you could share your experience by visiting the NHS Choices website and tell everyone else how happy you were with the hospital.
The site allows you to comment on your hospital and give our services ratings that can be viewed by people thinking of coming to Barnsley hospital for treatment.
Simply go to www.nhs.uk and click on ‘Share your hospital feedback’ and give your view of the hospital.
You can rate the hospital on its cleanliness, how well the staff worked together, if you were treated with dignity and respect and if you were involved in decision making.
You can also add a comment on your experience and say what could have been done better. Click on the image above to go to the NHS Choices website.
We read all these comments and pass on the compliments and concerns to the ward or department concerned so we can improve our services even more.
If you have a complaint you would like a response to please use our simple and effective complaints procedure and we will respond to you personally.