Cancer patients have given a resounding thumbs up to their care and treatment at Barnsley Hospital in a national survey.

The hospital ranked amongst the top 10 highest scoring trusts – out of 160 Trusts surveyed on 70 questions – in the 2012 National Cancer Patient Experience Survey

The study asked patients their opinion on their journey from diagnosis to treatment. 198 respondents in Barnsley rated the trust on how sensitively they had been dealt with, how much dignity and respect they had been shown, the quality of their treatment and post-discharge support.

Barnsley Hospital outperformed many other trusts and was placed in the highest-scoring 20 per cent of trusts for more than half of the questions asked.

Jill Pell, patient experience manager at Barnsley Hospital NHS Foundation Trust said: “We are really pleased that cancer patients in Barnsley are happy with the care and treatment we are delivering, rating us among the best in the country.

“We perform particularly strongly at involving patients in decisions and choices about their treatment and care, explaining the options available to them in an understandable way whilst also listening to our patient’s opinions and taking into account their views and personal circumstances.    We feel these results are due to the hard work and dedication of the multi-disciplinary staff teams working in this area.”

For two questions Barnsley Hospital rated in the lowest scoring 20 per cent of trusts. These were for not offering patients the opportunity to take part in cancer research when they would have liked to.*

Jill continued: “Although the report is glowing it does also provide valuable information to help the hospital to continue to make improvements to patient experience.”

Further information on the National Cancer Patient Experience Survey programme and the 2012 survey can be obtained at http://www.quality-health.co.uk/surveys/2011-12-cancer-survey.html

 

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*The majority of clinical trials are conducted by our Sheffield based oncologists – recruitment and eligibility of trials is at their discretion.

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