We are doing all we can to continue service provision during the current situation.

If you have a fault with your equipment, please call our 1st line support numbers, as normal: www.barnsleyhospital.nhs.uk/assistive-technology/contact-assistive-technology/support-contacts/

We will use our mailing list to communicate updates and keep our website up to date. Please sign up to this: http://eepurl.com/bqoNTX 

If you have any other ideas about how we can support, or any other questions then please do contact us.

Visits & Remote Support

We are aware that many of our clients may not wish us to visit, or that it may not be possible for us to visit during this period. We are currently, following the NHS guidance, not able to carry out visits for low and medium priority work.

We are doing all we can to continue to support our clients without visiting however. This may include:

  • Remote support over the telephone or video call.
  • Remote diagnosis and fixing of faults by our TeamViewer remote support tool (this should already be on your machine, but if not to download the TeamViewer client, visit: https://get.teamviewer.com/4d3yvfb – choose to save the TeamViewer program, and then open it from where you saved it).
  • Sending or dropping off equipment that we have pre-setup for use.
  • Providing resources to try and support immediate needs.
  • Supporting local services with resources and equipment to support immediate needs.

Additional Resources

EyeLink

EyeLink Chart

EyeLink Chart

We have a stock of EyeLink boards that we have made – if one of these would be of use to meet an immediate communication need, please get in touch.

 

HowTo Videos

We will be needing to send more equipment out to individuals and asking them (you) to set this up themselves.  To support this, as well as phone or video call support, we will be collating support ‘How To’ videos.

Setting up a Daessy DeskMount for a Communication Aid

This video demonstrates how to setup a Daessy Desk Mount to hold a communication aid.

Using a Symbol Chart with Row Column Partner Assisted Scanning

This video demonstrates using a symbol chart with Row Column Partner Assisted Scanning - where the communication partner moves through

Using a symbol chart to communicate (partner assisted)

This video demonstrates using a symbol chart to communicate where a partner scans the symbol options (partner assisted scanning) because

Using a Megabee for Communication with Eye Pointing

This video demonstrates the use of the use of Eye Pointing (Eye Gaze) with a simple electronic communication aid called

Using Eye Pointing for Communication using an E-Tran frame

A video demonstrating using Eye Pointing for Communication using an E-Tran frame (E-Tran stands for eye-transmission). Other non specialised paper

Using Partner Assisted Scanning on a Letterboard for Communication

This video demonstrates a technique called partner assisted scanning to facilitate communication with someone who can indicate 'yes'. The communication

Using Eye Pointing for Communication using EyeLink

A video demonstrating using Eye Pointing for Communication using an Eye Link board - an eye pointing method for communication

Using a Communication Book by Pointing

A video demonstrating how to use a communication book by pointing (called 'direct access').

Communicating Yes and No

A video demonstrating how to communicate choices with the assistance of a communication partner.

Communicating Choices

A video demonstrating how to communicate choices with the assistance of a communication partner.

Setting up a CallEasy pager with Grid3

In this video we demonstrate setting up a Call Easy Pager to be triggered from a cell within The Grid3.

Assembling a Varifloat Floor Stand

This video shows a demonstration of setting up a Rehadapt Varifloat floor stand for mounting a communication aid or environmental

Resources

We have updated our resources with resources and ideas for resources that may be useful to meet communication or control needs during this period.

AEIOU paper based communication chart

AEIOU paper based communication chart

A paper based communication chart, set out in the AEIOU format. This is designed for access via partner assisted scanning.
ABC chart with some phrases

ABC chart with some phrases

An ABC chart developed by ACE Centre with some phrases.
AEIOU communication chart for row column scanning

AEIOU communication chart for row column scanning

A communication chart produced by ACE Centre. This chart has an AEIOU layout and is designed for access by row
Paper based yes/no question prompt

Paper based yes/no question prompt

A prompt sheet for a partner to use in order to help an AAC user get a quick message across