We are doing all we can to continue service provision during the current situation.

If you have a fault with your equipment, please call our 1st line support numbers, as normal: www.barnsleyhospital.nhs.uk/assistive-technology/contact-assistive-technology/support-contacts/

We have postponed our preventative maintenance visits at present, however if you have any concerns please call our 1st line support numbers as normal. We also still call those with our equipment and may ask you to show us the equipment over a video call.

We will use our mailing list to communicate updates and keep our website up to date. Please sign up to this: http://eepurl.com/bqoNTX 

If you have any other ideas about how we can support, or any other questions then please do contact us.

Visits & Remote Support

We are aware that many of our clients may not wish us to visit, or that it may not be possible for us to visit during this period. We are currently, following the NHS guidance, not able to carry out visits for low and medium priority work.

We are doing all we can to continue to support our clients without visiting however. This may include:

  • Remote support over the telephone or video call. We have published some resources to support you in video appointments.
  • Remote diagnosis and fixing of faults by our TeamViewer remote support tool (this should already be on your machine, but if not to download the TeamViewer client, visit: https://get.teamviewer.com/4d3yvfb – choose to save the TeamViewer program, and then open it from where you saved it).
  • Sending or dropping off equipment that we have pre-setup for use.
  • Providing resources to try and support immediate needs.
  • Supporting local services with resources and equipment to support immediate needs.

If we do visit, we will put a number of things in place to make sure the visit is as safe as possible. This will include wearing Protective Equipment (PPE).  The following video explains the PPE we may wear at a visit and we have a page dedicated to this on our website too:

 Additional Resources

We have published some resources to support you in video appointments:

We have published some leaflets/resources specific to the current Covid 19 pandemic:

EyeLink & ICU App

EyeLink Chart

EyeLink Chart

We have a stock of EyeLink boards that we have made – if one of these would be of use to meet an immediate communication need, please get in touch.

We have also released the ICUapp that we developed to support communication in ICU, and accompanying resources about communication in ICU.

HowTo Videos

We will be needing to send more equipment out to individuals and asking them (you) to set this up themselves.  To support this, as well as phone or video call support, we will be collating support ‘How To’ videos.

Setting up single switch access on an iPad

In this video Gemma explains how to set up switch access on an iPad with one switch, and demonstrates the

Recording IR on a Grid Pad 13

In this video Jenny demonstrates how to record InfaRed (IR) codes onto a Grid Pad 13.  This is something you

Setting up wifi on an iPad

In this video Danni demonstrates how to setup WiFi on an iPad.  You can often find your WiFi password on

Enable access to one app only on an iPad or iPhone

In this video Danni demonstrates how to lock an iPad using iOS Guided Access so that only one app can

Using the TouchChat HD Communication App

These videos demonstrate how to use the TouchChat HD communication app, starting with an introduction to the app and how

Setting Up EyeGaze on a GridPad with Grid3

This video demonstrates the basics of setting up an eyegaze device with a GridPad communication aid running TheGrid3 software.

Using the Possum Freeway Controller

The following videos demonstrate different aspects of how to use the Possum Freeway environmental controller.  These videos were made by

Setting up a Daessy DeskMount for a Communication Aid

Setting up a Daessy DeskMount This video demonstrates how to setup a Daessy Desk Mount to hold a communication aid.

Using a Symbol Chart with Row Column Partner Assisted Scanning

This video demonstrates using a symbol chart with Row Column Partner Assisted Scanning - where the communication partner moves through

Using a symbol chart to communicate (partner assisted)

This video demonstrates using a symbol chart to communicate where a partner scans the symbol options (partner assisted scanning) because

Using a Megabee for Communication with Eye Pointing

This video demonstrates the use of the use of Eye Pointing (Eye Gaze) with a simple electronic communication aid called

Using Eye Pointing for Communication using an E-Tran frame

A video demonstrating using Eye Pointing for Communication using an E-Tran frame (E-Tran stands for eye-transmission). Other non specialised paper

Using Partner Assisted Scanning on a Letterboard for Communication

This video demonstrates a technique called partner assisted scanning to facilitate communication with someone who can indicate 'yes'. The communication

Using a Communication Book by Pointing

A video demonstrating how to use a communication book by pointing (called 'direct access').

Communicating Yes and No

A video demonstrating how to communicate choices with the assistance of a communication partner.

Communicating Choices

A video demonstrating how to communicate choices with the assistance of a communication partner.

Setting up a CallEasy pager with Grid3

In this video we demonstrate setting up a Call Easy Pager to be triggered from a cell within The Grid3.

Assembling a Varifloat Floor Stand

This video shows a demonstration of setting up a Rehadapt Varifloat floor stand for mounting a communication aid or environmental

Resources

We have updated our resources with resources and ideas for resources that may be useful to meet communication or control needs during this period.

ICU app home screen, showing a screen with text of 'why am I here', 'what will happen to me' and 'communicate'.

Communication Resources for Intensive Care and HDU

The following resources have been released in order to support those in Intensive Care and High Dependency Units who are
ICU app home screen, showing a screen with text of 'why am I here', 'what will happen to me' and 'communicate'.

ICU App

An App to support Communication in ICU The ICU Communication App (ICU app for short) is designed for patients in
Alphabet chart laid out as AEIOU

AEIOU paper based communication chart

A paper based communication chart, set out in the AEIOU format. This is designed for access via partner assisted scanning.
ABC chart with some phrases

ABC chart with some phrases

An ABC chart developed by ACE Centre with some phrases.
Alphabet chart laid out as AEIOU

AEIOU communication chart for row column scanning

A communication chart produced by ACE Centre. This chart has an AEIOU layout and is designed for access by row
Paper based yes/no question prompt

Paper based yes/no question prompt

A prompt sheet for a partner to use in order to help an AAC user get a quick message across

What else have we done?

We have tried to support the wider Covid 19 response effort as best possible, this includes:

  • Making over 2700 visors for use within the Trust during the time of PPE shortage

    Visors assembled and ready for use

    Visors assembled and ready for use

  • Testing 1000s of medical devices to ensure they are safe and effective in the wards
  • Supporting the Trust’s Estates team in re configuring wards, building testing and washing facilities and many other activities required of such a rapid response to the pandemic.
  • Supporting the Speech and Language Therapy teams in the Trust and community in their response to the impact of Covid through redeployment of staff
Michael cutting material for visors

Michael cutting material for visors

 

Neil Lazer cutting the visor parts

Neil Lazer cutting the visor parts