During the COVID-19 pandemic, we introduced measures to significantly reduce the number of patients attending the hospital for non-urgent appointments and investigations in order to comply with Government instructions for people to leave their homes only for essential reasons. We introduced telephone and video outpatient consultations and off-site phlebotomy appointments, but some appointments were cancelled to be rescheduled at a later date. We are now inviting more patients to come to the hospital for routine imaging appointments. Appointments are prioritised on medical need so please bear with us if you had an appointment cancelled. What is the hospital doing to make sure I don’t catch COVID-19 when I come for my appointment? We have made extensive preparations to welcome outpatients safely into our hospital and have good cleaning practices in place. Staff will wear the correct personal protective equipment to keep you safe. More information about the range of things we are doing are available on our website https://www.barnsleyhospital.nhs.uk/safety How do I know it’s safe for me to come to the hospital? We are doing what we can to reduce the risk of contracting COVID-19 at the hospital; following the social distancing rules and having good cleaning practices in place. Staff will wear the correct personal protective equipment to keep you safe. Will I need to wear a mask when I come to the hospital? We ask everyone entering the hospital to wear a face covering so we can limit the spread of infection from people who display no symptoms. Staff are expected to wear face masks at all times in clinical areas and when moving through hospital buildings. Read more in our face coverings FAQs. Should I use a particular entrance to the hospital? Please enter through the outpatients entrance. Will there be signs telling me which way to go when I arrive at the hospital? Yes follow the signs to medical imaging. Are you limiting the number of people coming into the hospital/department like they are doing in the supermarkets? We have significantly reduced the number of appointments within the department to allow us to follow social distancing rules and maintain patient safety. You will see spots to wait on in reception areas. Can I bring my partner/husband/wife/children with me? No, to reduce the risk of spreading COVID and to protect you, staff and other patients, we ask that you attend your appointment by yourself. Some exceptions have been made for 12 week and 20 week maternity scan appointments where one person may accompany you to your scan. Is it OK if my relative drives me to the hospital and waits in the car or goes for a walk whilst I have my appointment? Is there somewhere they can get a drink whilst they wait? Relatives are requested to remain in the car or park up and go for a walk. Unfortunately the catering facilities on site are no longer available for the general public at this time to protect members of the public, patients and our staff. Can a carer accompany a patient to their appointment? If you are a carer and the patient is unable to attend alone you may attend with them. What is the department doing in terms of keeping things clean? We are following the guidelines from the infection prevention and control department. Staff wear personal protective equipment appropriate to the examination. We clean equipment after each patient and in some areas will cover equipment in bags designed to keep equipment clean. Will the x-ray machine/scanner be cleaned in between patients? We are following the guidelines from the infection prevention and control department. We clean equipment after each patient and in some areas will cover equipment in bags designed to keep equipment clean. Will the chairs that patients use be cleaned after each use? Chairs in the waiting area are regularly cleaned, wheelchairs and chairs in the examination room are cleaned following each patient’s use. I have another appointment at the hospital on the same day, will I be able to get a drink or some lunch whilst I wait? If you contact us and tell us when your other appointment is we can try to rearrange your appointment to make them closer together. The WHSmiths shop is open and serves sandwiches and drinks, but we encourage people to not wait for extended periods inside the hospital. If I arrive early for my appointment, will I be able to get a drink whilst I wait? We ask that you arrive no more than 5 minutes before your appointment. There are no catering facilities open to patients at this time – we encourage you to bring a small bottle of water with you. If I don’t feel like it would be safe for me to come for this appointment, what happens next? If you don’t feel comfortable attending the hospital at this time we will contact the Doctor or health professional who referred you for the test and they will contact you. I am, or someone in my household is, shielding – what arrangements are you making for people who are shielding? If you make us aware that you are or a member of your housed is shielding we can make arrangements for you to come in a designated entrance to avoid contact with other patients.