Physical visiting is resuming with some restrictions in place. This is to ensure the highest protection to our patients, visitors and staff and to also allow patients to see family members.

Non-essential visiting resumes

Non-essential visiting is to be resuming at Barnsley Hospital, with effect from 29 March 2021.

We have taken this important decision to allow patients to have some contact with their family members where appropriate. We regularly review our visiting guidance so please check this website for the latest information.

Until further notice, visiting will now be permitted in the following circumstances and appropriate PPE must be worn:

Where visiting is permitted and with what measures:

  • Patients in most areas are permitted to have one visitor if they wish, only one visitor for each patient will be permitted, this should be the same visitor on each occasion, where this is not possible visitors should, where possible be from the same household. For patients receiving end of life care, a second visitor may be permitted in exceptional circumstances.
  • Due to social distancing requirements the duration of visits may need to be reduced.
  • To arrange a visit please contact the appropriate ward directly.
  • Visitors will be required to adhere to PPE requirements and must wear a face mask on arrival to the hospital and throughout their visit. Social distancing must be maintained throughout the visit.
  • Visitors will be asked a number of screening questions before their visit.
  • Visitors will be asked to provide contact details for the purposes of test and trace.
  • For parents or legal guardians in the children’s ward and assessment unit. Two parents are allowed as visitors on the children’s ward, and two parents are permitted to visit with children following admission to the children’s assessment unit.
  • One parent only in the children’s emergency department and children’s outpatient department. This is to ensure social distancing is maintained within the departments.
  • Changes to maternity visiting can be found here on the dedicated page for more information.

Areas or reasons visiting is not still permitted:

  • Unfortunately visiting is not permitted for patients who are Covid-19 positive.
  • To reduce potential for infection, visiting is not permitted in areas with Covid-19 positive patients.

The position on visiting will be under continuous review and will be subject to change at any time, to keep yourself up to date keep in touch with the hospital website.

Virtual visiting

We offer “Virtual visiting” for all inpatients who would like it. This means regular phone calls or Whatsapp video calling with help from staff and volunteers. Talk to the ward nursing team or visit our website for more information. All inpatients are encouraged to keep in touch with friends and relatives using their own phone.

In order to reduce footfall though the hospital, anyone attending an outpatient or diagnostic appointment, or coming to our Emergency Department is asked to do so alone, unless they need to be accompanied by a carer. People coming to the hospital are reminded to use our hand hygiene stations when entering and leaving, wear a face covering and maintain social distancing.

When in the hospital, visitors must wear a face covering over their nose and mouth at all times unless they have an exemption. Please expect staff and volunteers to ask you to wear a mask if they see you without one. Some charities have provided lanyards to those who are exempt from wearing face coverings. We do not ask children under the age of 11 to wear face coverings.

Wherever possible outpatients and visitors should arrange to be driven to and from the hospital by a member of their household to minimise the risk of exposure to others, so avoid using public transport if you can. Because of the safety precautions we have in place at the hospital, we don’t anticipate anyone will be required to self-isolate following a hospital visit so long as they follow social distancing advice, wear a mask at all times during their visit, wash their hands regularly, and wear any additional personal protective equipment (PPE) as advised by the nursing team at the time of the visit.

Barnsley Hospital’s Director of Nursing Jackie Murphy, said:

“We feel we are now able to allow some visiting to resume in a controlled and safe manner.

“Our nursing teams know the positive impact seeing and hearing from loved ones can have on a patient so we urge families to make use of our virtual visiting service as a first port of call to stay connected, but there is now some opportunity for physical visiting.”

Nobody with Coronavirus symptoms should come to the hospital for an appointment, or to visit or accompany someone else. You must also not visit the hospital if you are Covid positive, self-isolating, shielding, or unwell.

 

 How to stay updated about a patient’s care at the hospital

Proactive communication about a patient’s care usually takes place face-to-face with a patient’s family or carers during visits. This has not been possible during the Covid pandemic, so we currently provide this communication over the phone.

On admission to the ward, the nurse caring for the patient will record who will be their nominated point of contact.  This person will receive telephone calls from the ward about the patient’s care.

The ward will always try to discuss discharge planning arrangements with the nominated point of contact so long as the patient agrees this is OK.

Patient feedback

The standard paper-based NHS Friends and Family Test (FFT)was suspended at the end of March 2020 until further notice. Patients are still able to provide feedback through digital NHS FT and through digital surveys.

Patients and families can also access the digital FFT through the Patient Experience and Engagement webpage

Changes to car parking arrangements

Free Patient and Visitor car parking is still being provided at the hospital, subject to availability.  However, the location of the free parking has now changed, and patients and visitors to the hospital are asked to use Car Park 3, at the front of the hospital, with effect from 29th March 2021.  This car park also has a number of disabled bays for use by Blue Badge Holders.

Car Parking facilities at the hospital are limited, and patients and visitors are asked to allow extra time to their visit to accommodate this.