Keeping in touch with family and friends in the hospital At Barnsley Hospital we understand how difficult it must be for families and loved ones when they are unable to visit the hospital. In recent times this has been particularly evident when visiting was suspended due to the COVID pandemic but we understand there are other circumstances that sometimes make it difficult for families and loved ones to visit the hospital In these circumstances we want to support our patients and their loved ones as best we can to keep in touch. We can support you to: Send a Message to your loved one You can send a message to your loved one via email. All you need to do is send your personal email message to email@example.com together with the name of your loved one and the ward they are on (please do not worry if you do not know this, we will find your loved one for you). Your personal message will be printed and placed inside one of our rainbow designed message cards and hand delivered to your loved one. If you would rather call us with your message you can do this too. We will handwrite your personal message into one of our message cards and hand deliver to your loved one. Please ring us and leave your message on 01226 436302. Any messages received over the weekend will be written and hand-delivered first thing on Monday morning. Arrange a video call/telephone call with your loved one We have the facilities to set this up for you. Your details will be provided to ward staff so they can arrange a call between you and your loved one. To arrange this service please contact the Patient Experience team on 01226 436302 or via email: firstname.lastname@example.org. This service is available Monday to Friday.