Emergency Departments prioritise patients with genuine life-threatening emergencies, such as loss of consciousness, acute confused state and fits that are not stopping, chest pain, breathing difficulties, severe bleeding that cannot be stopped, severe allergic reactions, severe burns or scalds, stroke, major trauma such as a road traffic accident.
If you have to visit our Emergency Department, please keep in mind:
- You may have to wait if your condition is not life-threatening.
- Following initial assessment patients are seen in order of urgency.
- If you have questions about your treatment, please ask a member of staff.
- If you choose not to wait please let us know before you leave.
NHS 111 can help if you need urgent medical help or you’re not sure what to do. They will ask questions about your symptoms so you get the help you need.
Please talk to your own GP about non-emergency issues
If you have any of the following conditions, you would be better managed by your GP who is better trained to deal with medical problems that are not emergencies:
- General aches and pains
- Coughs, colds and sore throats
- Requests for prescriptions, x-rays or sick notes
- Other problems that have been present for a few days
Please get in touch with your local Dentist if you are experiencing dental problems.
What to expect when you visit our Emergency Department
Minor injury service
This is a nurse-led team who provide treatment specifically for minor injuries. You’ll be assessed on arrival and treated by one of our dedicated Emergency Nurse Practitioners.
This service is available every day between 8am and 9.30pm, and available from 7am on Saturdays, Sundays, and Mondays.
If you attend with a minor injury outside these hours, you might experience a longer waiting time.
Examples of minor injuries
- Sprains and strains
- Burns and scalds
- Eye injuries and eye problems
- Joint injuries
- Cuts and grazes
- Broken bones
- Insect and animal bites
- Foreign bodies in ears and eyes
- Crush injuries and bruising
More serious emergency treatment
The following conditions are what we would class as emergencies and you should visit the emergency department immediately:
- A suspected stroke
- Heavy blood loss
- Suspected broken bones
- A deep wound
- A suspected heart attack
- Difficulty in breathing
- Severe burns
- A severe allergic reaction
Accessibility & Travel Information
Click here for accessibility information and directions for visiting the Emergency Department. This page also includes printable guides for your convenience.